ProhostAI

ProhostAI Pro Tips

➩ Start in Assist mode: let AI draft replies for a week; edit tone/answers, then enable Autopilot for common intents (check-in, Wi-Fi, parking).
➩ Seed Static Memory thoroughly: add door/lock codes, parking map, pet policy, quiet hours, amenity quirks, emergency contacts, fewer escalations later.
➩ Use Dynamic Memory cues: summarize unusual cases in one line after resolution; the nightly retrain will reduce repeats.
➩ Template your timeline: T-3 arrival info, T-0 check-in steps, T+1 wellness check, T-1 checkout reminder, keep under 700 chars with one CTA.
➩ Publish a living guidebook: include house rules, self-check-in, local tips; watch view analytics and patch sections guests still message about.
➩ Auto-create cleanings: enable “turnover after checkout,” set default cleaner + backup, and a same-day buffer for back-to-backs.
➩ Route issues from reviews: turn on AI Review Analyzer so “hot water low” or “lamp broken” auto-opens tasks.
➩ Standardize task SLAs: set priorities (e.g., water/electric = 4h; cosmetic = next turnover) and notify via Slack/Email.
➩ Escalation rules: if no human reply in X minutes, assign to owner; if task unacknowledged, reassign + push alert.