Listen Labs

Listen Labs Key Features

AI-Powered Interview Automation

Conducts personalized, semi-structured interviews at scale via text, audio, or video.
Intelligent AI probing digs deeper into responses, uncovering the genuine "why" behind customer behaviors and perceptions.

Instant, Actionable Analysis

Automatically summarizes key insights, identifies major themes, generates user personas, and delivers detailed, interactive reports within hours.
Eliminates manual transcription, coding, and lengthy analysis processes.

Global Participant Recruitment

Access a large pool of B2B and B2C participants through Listen Labs, integrate with external panels, or conveniently recruit your own audience.
Conduct and analyze interviews in over 50 languages, allowing global research reach without language barriers.

Comprehensive Stimuli Testing

Easily test videos, images, landing pages, and interactive prototypes (e.g., Figma) to gather robust qualitative and quantitative feedback.

Broad Range of Research Applications

Quickly validate new products, ad creatives, and messaging to refine campaigns before launch.
Understand customer sentiment and brand positioning to inform strategic decisions.
Conduct usability tests, diary studies, and exploratory interviews efficiently to enhance user experiences and product designs.

Rich User Insights through Multimedia

Capture nuanced insights through facial expressions, voice tones, and nonverbal cues, providing deeper, richer customer understanding beyond text alone.

How Listen Labs Stands Out

Speed & Scalability

Provides qualitative research results in hours rather than weeks, enabling rapid decision-making and market responsiveness at scale.

Depth of Insight

AI-driven probing and personalized interviews yield richer, more genuine customer insights compared to traditional surveys or scripted interviews.

Accessibility & Ease of Use

Designed to empower marketing teams, product managers, and researchers alike—no extensive qualitative research experience necessary.

Global Research Capabilities

Extensive multilingual support makes Listen Labs uniquely suited for global brands seeking insights from diverse international markets.

Proven Trust and Effectiveness

Trusted by industry leaders such as Microsoft and Canva, with testimonials highlighting dramatic improvements in research efficiency and depth of insights.

Use Cases

Listen Labs replaces traditional research methods like surveys, focus groups, and manual interviews, effectively serving scenarios including:

Concept Testing: Quickly gather detailed customer reactions to new ideas or product features.

Landing Page & Creative Testing: Understand user reactions, readability, and confusion points instantly.

Brand & Market Perception Studies: Efficiently gauge customer sentiment and brand perception across different segments.

Usability & Product Testing: Ensure product designs meet user expectations before launch.

Listen Labs Pricing

Listen Labs offers a customized, usage-based pricing model, tailored to the scale and specific needs of individual projects. Pricing details are generally available upon direct consultation, aligning with B2B industry standards. Businesses can engage directly with Listen Labs’ sales team to receive quotes tailored to their requirements, ensuring optimal cost flexibility and value.